FAQ

Is dry cleaning really dry?

Dry cleaning isn’t dry at all. It is called “drycleaning” because mostly solvents are used in place of water. Water is considered “wet”.  However, it is even more confusing when you consider that most drycleaners consider wetcleaning a form of drycleaning. Wet cleaning uses water as a solvent and very special equipment that controls the chemicals and agitation. Many ‘dryclean only’ items can be cleaned in this manner. If you were to look through the front window of one of today’s drycleaning machines, it looks like a large front loading washing machine, and the clothes appear to get very wet. They get “wet” by drycleaning solvent. Drycleaning solvents remove oily stains with out shrinking mast fabrics. All drycleaning machines (because of EPA regulations) are now cleaned and dried in the same machine. It is not possible to open a machine mid-cycle (such as to drip dry). There is always heat and agitation during the cleaning process.

Is the dry cleaning solvent that Hallak Cleaners uses harmful to my clothing, me, or the environment?

In fact, dry cleaning has been shown to significantly extend the life of your clothing. Hallak Cleaners works hard to ensure that our employees and customers feel confident that nothing in our dry cleaning process will harm them or the environment. We far exceed environmental standards in the dry cleaning industry, and we continue to look for ways in which we can provide superior cleaning in a safe and eco-friendly manner.

Does drycleaning shrink clothes?

No, not if the drycleaning process has been carefully controlled. We have the latest in drycleaning equipment in each of our operations. They are all computer controlled with specific programs for each different garment and fabric type. Our drycleaning technicians have been fully trained and have years of experience in handling even the most problematic and difficult fabrics and garments. You can have confidence when you leave your clothes in our care.

Will my dry cleaned garments be odor-free and ready to wear?

We are professional drycleaners and are skilled in keeping the drycleaning solvent clean and pure. We are also intent on using proper drying procedures making your garments odor-free and ready to wear.

Does drycleaning shorten the life of a garment?

Drycleaning prolongs a garments life. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as abrasives, causing rapid wear of fibers. Insects are attracted to soiled clothes and cause further damage.

Does dry cleaning clothing often result in it becoming un-wearable more quickly?

Frequent dry cleaning prolongs the life of your garments and textiles. Since some stains are invisible at first, or may simply go unnoticed, it’s important that you consult a dry cleaner about your garments on a regular basis to ensure that irreparable damage is not done over time. This damage includes the danger of stains setting in, insects eating the fabric, and ground-in dirt and soil acting as a sandpaper-like abrasive that will rapidly wear down fibers.

Is there a rule of thumb about when I should have my clothes cleaned?

There is an old cleaners saying “Wear it twice, it will clean up nice.” This is a nice slogan, but you need to put more thought into your decision. For garments you wear next to your skin, like blouses, pants, shirts etc. you should follow the same logic you would use if it were machine washable. If you would wash it after one wearing, then you should dry clean it after one wearing. For suits, sport coats, overcoats, and sweaters worn over a shirt or blouse you may get two or more wearings between cleanings. Dry cleaning is especially useful to remove food stains, dust, soils, makeup, cologne, and perspiration. Over 95% of bacteria will be removed with proper cleaning and steam finishing. It is this bacteria that will produce an offensive odor if the garment is worn too long. Always clean garments before storage for any length of time. This will help prevent moth damage. Some antiperspirants and deodorants can attack colors and fibers if not removed soon after wearing.

I like to have all of my clothes drycleaned. If the care label says “washable” can it be drycleaned?

The dyes and/or sizing may be solvent suitable and may require wet cleaning for best results. Yet again there may be other safe methods of processing a garment. The manufacturer is required to list only one safe method. With the experience, training and expertise of our drycleaning technicians we can properly test each of these garments to ensure that your clothing wardrobe is properly cared for.

When a care label says “Machine Wash Warm” what temperature of water is considered warm?

If you are unsure about what any care label says, refer to our Care Label Dictionary under Useful Information for help. If that doesn’t work, call us!

What does dry cleaning do that laundering at home doesn’t?

One of the main differences between dry cleaning and home-laundering is that dry cleaning uses fluids (solvents) to remove substances from textiles in a way that laundering cannot. There are many advantages to this: Dry cleaning allows greases and oils to be dissolved in a way that home-laundering with water cannot. Natural fibers (i.e. wools and silks) will not shrink, distort, or lose color if dry cleaned, whereas they will with home-laundering. Although dry cleaning provides a more thorough cleaning, it is kinder to textiles and will not, discolor damage or affect the fabric’s integrity. In effect, dry cleaning returns the garment to you “like-new.” Dry cleaning is a time-saver and helps to maintain a smart, professional and fresh look to garments.

Should I store my clothes in the bags my cleaned clothes are returned in?

The bags we provide are intended to protect your garments until you get them home. Fabric needs to breathe. It’s best to store clothing uncovered or in fabric garment bags.

What causes a “puckering” and excess fabric in shirt collars and cuffs?

This is caused by excessive shrinkage of the interfacing within the collar and cuffs. The manufacturer must select an interfacing, which is compatible with the shirt fabric.

I think my shirts are shrinking. Other than how they feel when I wear them, how can I be sure?

Industry standards allow for a normal shrinkage of two percent. This is usually not enough to notice. Shrinkage beyond this is usually due to poorly stabilized materials. To be sure, measure the collar and sleeve length. Measure the collar from the beginning of the button hole to the center of the button. Measure the sleeve length in a straight line from the center of the back of the collar to the end of the cuff. If these measurements correspond to the shirt size, it has not shrunk.

It seems most of my blouses and dresses are either rayon or silk. Should they be drycleaned or washed?

Both silk and rayon fibers clean very well. However once the fiber has been woven into fabric and it is dyed and treated with various sizing, it becomes a whole different ballgame. It is important that the care label instruction on the garment be followed. This is where we, as your professional drycleaner, are best in making that decision. We are the drycleaner you can trust!

Why did the beads on my silk sweater lose color when I had it cleaned?

The dyes used to color beads, buttons, and sequins, do not always perform the same way as the dyes used in the fabric of a garment. Some dyes are not resistant to drycleaning fluid. General fading, dulling of the finish or even entire color loss can occur. Worse yet, in some cases, the color transfers from the trim and permanently stains the garment. The Care Label Rule clearly states that the care instructions must apply to all component parts of the garment, including any attached decorative trim. Do not hesitate to return this garment to the retailer for an adjustment. The retailer should likewise return it to the manufacturer.

Can I remove the care label from my clothing?

The care label is provided so that both the customer and the cleaner have reasonable guidance regarding care and cleaning methods. Some cleaners decline cleaning garments when care labels are removed, others require a consent form before proceeding with cleaning. We are happy to evaluate any garment, with a care label or not, for cleaning

Are fabric softeners always okay to use?

The “fatty” material in a fabric softener attaches directly to the fabric and makes the fabric feel softer. However, fabric softeners can buildup over time, and can reduce the ability of the fabric to manage moisture and breathe. Frequent use of fabric softeners can also reduce the absorbency of cotton towels. The web site of Cotton Inc. provides the following tip for consumers: “Use fabric softeners occasionally. Overuse will cause your towels to stiffen and become less absorbent.”

How can I keep my whites white and the bright colors bright?

There are several reasons why clothes lose their brightness. Common reasons include the use of too much/too little detergent, use of too large of washer loads, inadequate rinsing, and using the wrong water temperature. Read the detergent package for the correct amount of detergent for your type of washer. If the washer is too full, there’s more rubbing/abrasion on the clothes, which dulls the fabric/colors. So, don’t overload, and use the right amount of water for the load. Regarding the temperature, follow the care instructions on the garment label. Periodic use of appropriate fabric bleach (all fabric or chlorine, as appropriate) and/or laundry boasters will help keep clothes bright. Sometimes changing detergents may help. Many clothes have optical brighteners or fluorescent whitening agents (FWAs) applied, which help brighten colors. Unfortunately, if the FWA are damaged by sunlight, bleach, or simply age, there is nothing you can do. Prolong your garments by sending them to Hallak from the start!

When a care label describes a cleaning process which includes “except for trim,” how should the garment be cleaned?

Unless the care label describes what must be done with trim, the label does not meet the legal requirements for garment care labels and should not be purchased, or if purchased and worn should be returned to the retailer. At times trim can be removed, for additional cost, and then reassembled. We might ask you for a release recognizing possible problems in cleaning.

Can I wash my wool blanket?

It is always best to follow the manufactures instruction. Although the FTC does not require labels on blankets, care instructions are usually provided on permanent labels or temporary hang tags. Wool blankets can be made of either a woven or knit fabric construction and they require special precaution when cleaning. Hot water or hot drying temperatures can cause wool blankets to shrink and feel harsh and stiff. Wool blankets can be drycleaned successfully, or they can be machine washed in cold water on a gentle cycle with mild detergent, then line dried or tumble dried on low heat. Even thought you may follow the recommend care instructions, some wool blankets may still experience shrinkage. Industry standards allow for as much as 6% after five laundering! For example, a wool blanket that measures 81 x 108 can shrink as much as 4″ in the width and 6 ” in the length. For ease in caring for your wool blankets, just bring them into us. Remember: We are the drycleaner you can trust.

How often should I have my feather pillows cleaned?

Proper caring for feather pillows depend on several factors. How often they are used, whether a protective cover or covers are used, if there is excessive perspiration causing stain and odor on the pillow. Generally an annual feather pillow cleaning is recommenced for pillows in regular use.

My favorite pair of jeans have a in tear in the knee, what can you do and how will it look?

We will patch the hole for you by inserting a similar fabric on the backside and sewing neatly matching stitches in matching thread on the front. This process secures the hole and prevents it from getting larger.

Why do some designers and manufacturers use blended fibers?

Blending of fibers is done to enhance the performance and improve the aesthetic qualities of fabric. Fibers are selected and blended in certain proportions so the fabric will retain the best characteristics of each fiber. Blending can be done with natural and man-made fibers, but is usually done with various combinations of man-made fibers or man-made and natural fibers. For example, when polyester is blended with wool, the fabric retains the beautiful drape and feel of 100% wool, and the polyester adds durability. In some blends the polyester even makes the fabric machine washable

 

Chennai Laundry

Chennai Laundry was established in Chennai on 2010. The company has committed to provide premium dry cleaning and laundry services to affluent populations of Chennai city. The company also provides 360 degree clothing care like alterations clinique, bag and shoes cleaning & preservation, wedding gown cleaning & preservation, leather cleaning, carpet & upholstery cleaning, permanent garment creasing and soft toy cleaning.

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  • Address: No: #3/7, Flat F-2, Sankari Flats, Perumal Nagar, Mugappair East, Chennai - 600037.
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